Return Policy

1. Return Policy

Items must be unused and in the same condition as received, with the original packaging.

2. Refund Process

To request a refund, contact us via email at support@easylooting.com. Provide your order number and reason for return. We will review your request and provide return instructions within 3 business days.

3. Shipping Costs

Return shipping costs are the customer’s responsibility unless the item is defective or an error was made on our part.

4. Refund

Once your return is received and inspected, we will notify you via email. The refund will be processed within 5-7 business days to your original payment method.

5. Exceptions

Certain items are non-returnable, including downloadable software, gift and credit cards, and personalized products.

6. Contact

For questions about our refund policy, please contact us at support@easylooting.com.

Thank you for your understanding and support.